Air China Customer Service

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Does Air China do refunds?

Refunds can only be handled within the validity period of the ticket at the original purchase place of the ticket. For electronic ticket purchases, refunds can be requested online at Air China's website. via

Can Air China still fly to us?

Air China, which normally serves Los Angeles, New York JFK, San Francisco and Washington nonstop from Beijing, will suspend the rest of its U.S. flights. Suspended services include flights between Beijing and Houston Intercontinental (IAH) and Newark (EWR) and between Shenzhen (SZX) and Los Angeles. via

How good is Chinaair?

China Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. via

How do I get a refund from Air China?

1. Currently, it is only possible to request refund online on ticket purchased on any of Air China's international sites. For refund on ticket purchased through our Call Center or through any of our ticketing offices, please contact Air China's representative office nearest to you. via

Is Air China a safe airline?

Air China is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. via

Does Air China fly to Panama?

Air China's new flight to Panama is now official, and will be launching as of April 5, 2018. Air China's 777-300ERs have eight first class suites, each featuring direct aisle access. via

Is China Airlines the same as Air China?

Air China is a PRC airline based in Beijing (PEK) . China Airlines is a Taiwan based carrier based in Taipei (TPE). via

Is China a China Airline?

China Airlines (CAL; Chinese: 中華航空; pinyin: Zhōnghuá Hángkōng) is the state-owned national carrier of the Republic of China (Taiwan), and one of its two major airlines along with EVA Air. via

What is the flag carrier of China?

Air China is China's exclusive national flag carrier for civil aviation, a member of the Star Alliance, the world's largest airline alliance, and it was the official airline partner of the 2008 Beijing Olympic Games. via

Does China airlines have first class?

Unfortunately, China Airlines does not operate a first class product on their U.S. routes. via

What is premium economy on China Airlines?

China Airlines Premium Economy Class offers generous personal space that lets you travel in comfort without worrying about fellow passengers. The spacious meal table and 12" monitor is perfect for both work and entertainment. via

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