Ato Technical Support

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How do I speak to someone at the ATO?

  • Ask the operator to connect you to 1300 146 094 and, at the prompts, use call-back code 1 1 8. You will be transferred to an officer who can help you.
  • You can also phone +61 3 9268 8332 for a free interpreting service and ask to be connected to 1300 146 094 .
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    Does ATO have online chat?

    Access live chat

    Our live chat service is currently only available for users of myTax or Small business assist. via

    Can I contact the ATO by email?

    You can email us at: [email protected]. via

    What is the best time to call ATO?

    If you need to talk to us about your personal tax or super affairs, the best time to call us right now is later in the evening (up until 8pm Monday to Friday) or over the weekends - our contact centres are open between 10am and 4pm Saturdays and Sundays. via

    Can I call ATO for advice?

    Phone us: within Australia: 13 28 61 and select option 5. from overseas: + 61 2 6216 1111. via

    Why can't I link the ATO to my myGov account?

    You may not be able to login to your myGov account if you don't have access to security codes. If this applies to you, you'll need to create a new myGov account and link it to the ATO again. This message appears when attempting to navigate from myGov to ATO online. via

    What is the Australian tax Office phone number?

    Australian Taxation Office via

    Does Ato call on private number?

    Phone calls from us do not show a number on caller ID. We will never send unsolicited pre-recorded messages to your phone. If you receive a phone call like this, hang up and do not provide the information requested. If you're unsure whether an ATO contact is genuine, phone us on 1800 008 540 to check. via

    How do I know if I have to lodge a tax return?

    You must lodge a tax return if any of the following apply to you. You: had tax withheld from any payments (such as wages) made to you during the income year. are an Australian resident and your taxable income was more than the tax-free threshold ($18,200) via

    Does mail to ATO need a stamp?

    No stamp is required. Once we receive the returned mail a unclaimed mail indicator will be placed on file. It's up to entities and an individuals to keep their contact details up to date with us to ensure mail is sent the correct address. via

    Who can I call about a tax question?

    Call 131 450 and ask the interpreter to connect you to us. via

    How do I contact ATO by phone?

    Australian Taxation Office via

    Will I get fined for taking my super out?

    No fines or penalties have been issued

    With average Australia taking out about $8,000, most would be up for paying an extra $2,400 – ultimately reducing their savings and their super. While the ATO has threatened fines of more than $12,000, it says that no such penalties have been imposed to date. via

    Who do I ring about Jobkeeper?

    Our number is 13 13 94. We're open 8am - 5.30pm Monday to Friday (except for public holidays). via

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