Citylink Com Au My Account


How do I log into my Linkt account?

You can log in to your Linkt account online, using your username and password. Your username will have been sent to you, along with your new Linkt account number, on 23 August in your Linkt welcome email. You'll need to reset your password before logging in for the first time. via

How do I top up my Linkt account?

  • Open the Linkt app.
  • Tap Set Auto Top Up.
  • Enter your Auto top-up and Trigger amount.
  • Tap Next and choose a payment method.
  • Tap Save.
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    How do I change my Linkt account?

    Change your name, transfer or close your account

    Log in to your account and choose 'Request update' if you need to change the first name, last name or title on your account, or transfer your Linkt account to someone else. Complete and post this PDF form if you would like to close your Linkt account. via

    How do I pay my Citylink toll?

    You can pay a toll notice and top up your account at participating United Petroleum or newsagent outlets. Payments can be made using a credit card, debit card or cash. A minimum payment of $20 applies for manual account top ups. You can use our website to quickly find your nearest participating outlet. via

    What happened to my eWAY account?

    E-way customers have now been transitioned across to Transurban's retail brand, Linkt, rather than Transurban managing two separate retailers. By becoming Linkt, E-way customers will benefit from some lower fees, more flexible payment options and a better digital experience when managing their account online. via

    What is my Linkt account number?

    Your new Linkt account number will be sent to you on 23 August in your Linkt welcome email. This email will also include your username details. You can also find your new Linkt account number by logging into your account. via

    How do I put money on my ETAG?

  • EFT.
  • Via the Call Centre using your credit card 0800 SANRAL (726 725)
  • Via the website “Manage my e-toll account”
  • At an FNB Bank or advance FNB ATM (even if you are not a FNB client)
  • At Checkers, Pick n Pay or Shoprite.
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    How do I add money to my toll account?

  • Select the 'Pay online' button.
  • Enter your account number and password.
  • Read and confirm the Terms and Conditions.
  • Follow the prompts and enter your payment details.
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    Can I use my Linkt tag in another car?

    A tag can be moved between vehicles of any vehicle class. You can also order extra tags so that each of your vehicles has one. via

    Do I need to return my Linkt tag?

    If you no longer live in NSW you can return your tag by registered post, with an accompanying letter advising that the tag is no longer required. You'll need to pay any outstanding fees when closing the account, and your refund will be processed after 31 days. via

    Why has my Linkt account been closed?

    If your account is suspended, it means that you're no longer registered to travel on Linkt or any other toll road. If you travel with a tag, it will beep 4 times to notify you of this. It's important to pay your toll invoice before the due date so that you avoid being charged additional fees. via

    How do you dispose of an old ETAG?

    Please wrap the tag in aluminium foil to ensure the tag does not read at any toll points in transit. Alternatively, you can drop your tag at any Service NSW Centre. via

    Can I travel on Citylink without ETAG?

    If you travel on a toll road without a tag, a photograph of your licence plate number is taken and then checked against our records. If you have a correctly installed and functioning tag, our systems will automatically match your toll road travel to your account. You will not be charged a no tag in vehicle fee. via

    How much does a Melbourne pass cost?

    $5.50 for a Melbourne Pass to set up at any channel. This is the amount that we may add to a payment to your Account, when you make a payment by an accepted credit card or debit card. via

    What is the difference between Citylink and EastLink?

    Citylink has the app convenience. Eastlink has no charges for CC use where as Citylink has 0.5% Which I think is negligable. Citylink fees for etags are free with a $15 loss fee. Eastlink are not, with a $40 loss fee. via

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