Contact Tax Office Australia


How do I contact the Australian Tax Office?

  • within Australia: 13 28 61 and select option 5.
  • from overseas: + 61 2 6216 1111.
  • via

    Can I contact the ATO by email?

    You can email us at: [email protected]. via

    How do I contact the Australian Tax Office from overseas?

    From overseas you can phone or Skype ATO on +61 2 6216 1111 between 8am - 5pm, (AEST), Monday to Friday and let the operator know you are calling from overseas to request a callback. via

    Are ATO call Centres in Australia?

    The ATO centres are in eight locations, with the outsource centres in five locations—all of which are based in Australia. These 13 centres operate as a single, virtual contact centre, with incoming calls directed to the next available customer service representative (CSR) wherever they may be located. via

    Who do I call about Jobkeeper?

    Our number is 13 13 94. We're open 8am - 5.30pm Monday to Friday (except for public holidays). The average wait time can be around 30 minutes. via

    Does Ato have online chat?

    Access live chat

    Our live chat service is currently only available for users of myTax or Small business assist. myTax questions including: Income and deductions. via

    Why can't I link the ATO to my myGov account?

    You may not be able to login to your myGov account if you don't have access to security codes. If this applies to you, you'll need to create a new myGov account and link it to the ATO again. This message appears when attempting to navigate from myGov to ATO online. via

    How do I email the tax office?

    Once you know the full name of the individual it's straightforward to work out the email address: it's normally [email protected] so, First Permanent Secretary (and Chief Executive) Jim Harra, can be mailed as [email protected] via

    Does mail to ATO need a stamp?

    No stamp is required. Once we receive the returned mail a unclaimed mail indicator will be placed on file. It's up to entities and an individuals to keep their contact details up to date with us to ensure mail is sent the correct address. via

    Will I get fined for taking my super out?

    No fines or penalties have been issued

    With average Australia taking out about $8,000, most would be up for paying an extra $2,400 – ultimately reducing their savings and their super. While the ATO has threatened fines of more than $12,000, it says that no such penalties have been imposed to date. via

    How do I know if I have to lodge a tax return?

    You must lodge a tax return if any of the following apply to you. You: had tax withheld from any payments (such as wages) made to you during the income year. are an Australian resident and your taxable income was more than the tax-free threshold ($18,200) via

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