Foxtel Billing Enquiry


Can I contact Foxtel by email?

Ways to lodge a complaint with us

Lodgement of a complaint with Foxtel is free of charge. You can call us on 131 999. We're available from 9am to 9pm on Monday to Friday and from 10am to 8pm on Saturday to Sunday. You can email us your complaint by filling out the complaints form on our website here. via

How do I check my Foxtel bill?

You can view your bills and manage your account anytime through My Account / MyFoxtel app. You just need to login to view, download or print up to 24 months of your bill history. You can choose to have a summary of your bill emailed to you – this will also provide you with a link to access your detailed bill. via

Does Foxtel have an Australian call Centre?

Foxtel. Foxtel is one of Australia's entertainment giants, but also provides NBN services. Foxtel's Australian call centres are in Robina Queensland and Moonee Ponds in Melbourne, however there's also call centres in the Philippines, in Manila. via

How do I contact Telstra Foxtel?

Contact us

See Foxtel Support or call Foxtel on 131 999. Good to know: If you're a Foxtel from Telstra customer you can log in to Telstra 24x7 My Account to check your Foxtel subscriptions. via

How do I talk to someone at Foxtel?

  • Phone: 1300 130 799. Mon - Sun: 8am - 8pm. Existing customers.
  • Phone: 1300 657 346. Overseas calls.
  • Phone: +61 3 8325 2701. Accessibilities.
  • TTY: 133 677 then enter 131 999.
  • Speak and Listen: 1300 555 727 then ask for Foxtel. Business & media enquiries.
  • Phone: (02) 9813 6000. Advertise on Foxtel.
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    Where is Foxtel customer service based?

    5 Thomas Holt Drive, North Ryde NSW 2113

    On site we've got a cafeteria, two coffee shops, an ATM, swimming pool, tennis courts, studios and more. via

    How can I get Foxtel for free?

    Foxtel Now is available for new customers to trial for free with no obligation. Sign up to the free trial when you register online. If you find Foxtel Now isn't for you, simply cancel online through My Account before the end of the trial period and we will remove your access at the end of your trial. via

    What is the difference between Foxtel Go and Foxtel now?

    Foxtel GO is the streaming app available on mobiles, tablets, and browsers that lets you take your favourite shows on the go. Foxtel Now is a separate standalone subscription and gives you access to large screen devices including PlayStation 4, Telstra TV, Sony Android TV, and the Foxtel Now box. via

    Is Foxtel cheaper through Telstra?

    And if it's drama you're after, Foxtel from Telstra wins again, with the base Foxtel Plus pack now including premium drama channels like Fox Showcase, for only $49 per month (or $59 with HD) – and you get the convenience of everything going on your regular Telstra bill, too. via

    Is Netflix free with Foxtel?

    All of our TV bundles that include Netflix will automatically include an amount for the Netflix service on your Foxtel bill. If you're on a Foxtel pack that doesn't include Netflix, you may still be able to get your Netflix subscription added to your Foxtel bill so that both charges appear in one place. via

    How much does it cost to cancel Foxtel?

    Early termination fees are applied to recover the lost costs to Foxtel due to terminating a contract early. A maximum fee of $300 will apply, and will be pro-rated depending on how many months are remaining on your contract. via

    Is Foxtel now free for Telstra customers?

    Telstra post-paid customers who want to add Foxtel Now can now get their first 30 days absolutely free. Sign up for Foxtel Now from Telstra today and watch over 70 channels across a choice of packs. Stream your favourite shows instantly on Foxtel Now. via

    Can you negotiate with Foxtel?

    Can you negotiate? Yes, but it's difficult. It's believed to be very difficult to get through to Foxtel at the moment with so many people wanting to cancel their subscription given there's no sport being played right now. via

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