Medibank Contact Phone


How do I contact Medibank?

  • Our website: Using the quick and easy online form, below.
  • Phone: 132 331 (Monday to Friday, 8am - 8pm; Sat, 9am - 4pm).
  • Mail: Customer Support, Medibank, GPO Box 9999 (your capital city).
  • In person: Find a store.
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    How do I email Medibank Private?

  • Phone. Call us 1300 766 085. We are open from Monday to Friday, between 8:00am and 8:00pm AEST.
  • Email. For any email inquiries, please send through to [email protected]
  • Post. Medibank Life Insurance. PO Box 6728. Baulkham Hills. NSW 2153. Make a complaint.
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    How do I cancel my Medibank Private membership?

    After reading this article if you'd still like to cancel your private health cover with Medibank, please contact us on 132 331. via

    Is Medibank a Bupa?

    Medibank and NIB are listed on the stock exchange and pay dividends to their shareholders. Bupa is for-profit but it's part of the international Bupa Group that is nonprofit. via

    What is covered by Medibank?

    Hospital cover provides private health insurance cover for hospital treatments. Extras cover provides cover for healthcare services such as general dental, optical and physiotherapy. Our Medibank brand provides a premium, full-service offering, giving Medibank policyholders better access to health services and advice. via

    How do I claim back from Medibank Private?

  • 1Step one. Register or login to My Medibank on our website, or by using the My Medibank App.
  • 2Step two. Select 'Make a claim' and follow the simple instructions to submit your claim.
  • 3Step three.
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    Which health insurer is best?

    Top 10 Best Health Insurance Companies in India

  • Religare Health Insurance Company Limited.
  • Cigna TTK Health Insurance Company Limited.
  • Bajaj Allianz General Insurance Company Limited.
  • New India Assurance Company Limited.
  • Oriental Insurance Company Limited.
  • National Insurance Company Limited.
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    Can I claim prescriptions on Medibank?

    Includes most prescription-only items not subsidised by the Government. Benefits will be paid after a set charge has been deducted. It's important to note that we don't pay benefits for oral contraceptives or for pharmaceuticals prescribed for cosmetic purposes. via

    How do I call Medibank from overseas?

    Call us on 132 331. If you're calling from overseas dial +61 3 8622 5780. via

    How do I get a refund from Medibank?

    You must apply for a refund in writing to Medibank and provide us with documentary proof of the reason for the refund. Your refund will be calculated on a pro-rata basis from the effective date. A refund administration fee may be charged and deducted from your refund. via

    Can I pause Medibank?

    Members with Medibank Visitors Cover can suspend (or partially suspend) their membership for a minimum period of two months and a maximum period of four months in any twelve month period. via

    Can I cancel my private health insurance at any time?

    Yes, you can cancel your health insurance at any time. The Commonwealth Ombudsman advises that if you decide to cancel your policy, your health insurer should pay back any contributions you have paid in advance. via

    Who owns HIF?

    Our legal structure today: HIF is an Australian public company limited by guarantee and governed by the Corporations Act 2001 (Cth). We are registered with the Australian Securities and Investments Commission ('ASIC') in the name of Health Insurance Fund of Australia Limited ACN 128 302 161. via

    Who is eligible for Medibank?

    Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Policyholder will need to have registered a My Medibank account and linked their My Medibank account with their Live Better account within 28 days after the policy start date. via

    What is the best private health insurance in Australia?

    Top 10 private health insurance companies in Australia by market share

  • Medibank: 26.9% market share.
  • Bupa: 25.4% market share.
  • HCF: 11.7% market share.
  • nib: 9.2% market share.
  • HBF: 7.3% market share.
  • Australian Unity: 2.6% market share.
  • Teachers Health: 2.5% market share.
  • GMHBA: 2.1% market share.
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