Petsafe Australia Contact

Self Service. Looking for help with your PetSafe® product? Browse our support topics or search for your problem.. Email Us. Couldn't find the answer to your question? We're here to help! Ask us about any PetSafe® product by answering a few questions in the form below. via

How do I contact PetSafe?

Support. Call us at 1-866-738-4379. via

Who manufactures PetSafe?

Our parent company, Radio Systems Corporation, owns many of the most recognizable pet brands in the world. via

Where are PetSafe products made?

The Pet Safe company headquarters is in Knoxville, TN. However, most pet products and toys made today come from China. via

Is PetSafe and invisible fence the same company?

Radio Systems Corporation, makers of the PetSafe®, SportDOG® and Invisible Fence® brands, has acquired Premier® Pet Products. By uniting experience and efforts, the combined company will be in a strong position to build dynamic value for pet owners through the creation of new product categories. via

Why does my PetSafe collar not work?

Take battery out of the collar for several minutes and replace it with new battery. Make sure battery is installed properly. Make sure the tab within the battery housing unit is making good contact. If receiver collar still does not activate – remove a wire from the transmitter, try to change the levels. via

Is PetSafe shock collar waterproof?

Thank you for your question, Christine! The collar included with this fence kit is fully waterproof and submersible, so your dog can certainly swim while wearing it. via

Is PetSafe a good brand?

Always a great brand and holds up well. I wouldn't consider any other brand of a pet door. Always the best quality and large enough for my 3-legged Greyhound to easily get in and out. via

What is pet safe collar?

The PetSafe Wireless Fence Collar should be used for dogs that are 8 pounds and up. Fits neck sizes 6-28 inches. Waterproof receiver. Compatible with PetSafe Wireless Containment System (PIF-300 system, IF-100 transmitter) and Stay+Play Wireless Fence (PIF00-12917). 5 adjustable levels of correction. via

How do I know if my PetSafe collar is working?

Take the receiver collar, use the test light tool or listening to the collar for the beeping. As you walk away from the transmitter and approach the boundary, the test light illuminates or you'll hear the collar beep at the boundary. If this happens, the system is working. via

Why is my PetSafe collar blinking red?

Charging too often can reduce battery life. Charge your receiver collar when the receiver indicator light blinks red. The system works by sending a radio signal through a buried wire (boundary wire). Your pet wears a receiver collar that picks up the signal. via

How do I increase the shock on my PetSafe collar?

Increase the Static Correction Level by pressing and releasing the Correction Level Button within 5 seconds of the previous flashes. The Static Correction Levels increase from 1 to 5. Pushing the Correction Level Button while the Receiver Collar is on level 5 will cause the Receiver Collar to revert to level 1. via

How do you replace a PetSafe collar?

Replacement 3/4-inch or 1-inch strap for PetSafe in-ground and wireless fence receiver collars. Simply remove the receiver unit from your pet's old receiver collar and place it on the new collar strap. Strap has 2 holes to fit most fence or remote trainer receivers with 2 contact points only. via

Can a dog run through an invisible fence?

Invisible dog fences, whether they be in-ground or wireless systems, seem like a great technology in theory. You can allow your dog to run free, without needing to be confined by a runner at all times. via

Is Invisible Fence worth it?

Many people think an invisible underground wireless electric fence is the best way to keep their dog in their yard. However, they are simply not as effective as you might think. Statistics suggest that invisible wireless electric fences are only about 70% effective. via

Is Invisible Fence cruel?

As I tell my clients when they ask, I do not recommend Invisible Fences as an ideal first-line option for any dog. They are particularly unsuitable for dogs with high prey drive, dogs with any aggression issues towards strangers or other animals, and anxious or fearful dogs – but any dog can develop problems. via

How do you activate a petsafe collar?

  • Press and hold the Mode Button continuously for 2 seconds.
  • The green light will light up briefly and you will hear two tones chime.
  • When the Receiver Collar is turned on without a programmed boundary, the Receiver Collar will perform the ReadyTest® sequence, two chimes and then shut down.
  • via

    Why does my shock collar not work?

    Proper fit is crucial for the e-collar to have any impact on your dog. If BOTH contact points are not touching the dog's skin, the dog will not perceive any sensation at all. This happens because the collar is on the dog too loose. If the e-collar is easily rotating around the dog's neck, it is too loose. via

    How do I know if my shock collar is working?

    Touch both points on the collar while it is ticking or beeping. If you do not feel a shock, then there may be a problem with the receiver collar. Make sure you touch both points on the receiver at the same time when you hear the collar beeping. It will tell you definitively that the fence is or is not working. via

    How long does a PetSafe battery last?

    Keep all of your pet's essential electronics working their best with PetSafe RFA-67 6 Volt Replacement Batteries. The 2-count pack of 6 volt batteries can provide up to 6 months of power (each battery can last 1-3 months with proper use). via

    Can my dog shock collar get wet?

    Always use waterproof training collars in wet conditions

    Most electronic collars are waterproof but not all. Be absolutely certain that the collar you buy is waterproof before putting it on a damp dog, taking your dog out in inclement weather, or walking near bodies of water. via

    How do I clean my PetSafe wireless collar? (video)

    How does pet safe work?

    The transmitter sends a spherical radio signal up to 16 feet in diameter (8-foot radius). Your pet wears a Receiver Collar with Contact Points that touch his neck. When your pet enters the Barrier Area, he'll hear a series of beeps. If he continues, the collar will deliver a safe, gentle static correction. via

    How does petsafe wireless pet containment system work?

    The system works by transmitting a radio signal up to 90 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area. via

    Are pet safe collars safe?

    Electronic collars and other products are completely safe, humane aids to help you train your pet. via

    Are PetSafe collars compatible with Innotek?

    Innotek and PetSafe systems use different frequencies and are not cross-compatible with one another. For more information on obtaining a compatible receiver collar, please contact PetSafe directly. via

    How do I change the battery in my PetSafe wireless collar? (video)

    How do I test my petsafe battery?

  • Remove your pet's receiver collar from your pet.
  • Take the collar to the boundary area of your containment system and listen for the collar to beep.
  • If the collar beeps or the test light tool illuminates, the battery and collar are working.
  • via

    Why is my petsafe collar beeping?

    Remove the receiver collar from your pet. Remove the battery from the receiver collar. As you walk away from the transmitter and approach the boundary, the test light illuminates or you'll hear the collar beep at the boundary. If this happens, the system is working. via

    Why is my petsafe collar beeping but not shocking?

    My receiver collar is beeping but my pet is not responding to the static correction. Remove the collar from your pet. Make sure the static correction level on the receiver collar is set at 2 or above. Take the test light tool and place it on the receiver collar and walk out to the boundary of the containment system. via

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