How do I get Telstra live chat?
Simply go to Get help in My Telstra to start a conversation. via
Is Telstra available 24 7?
Telstra customer service is available 24/7, and can be reached by calling 13 20 00 or using the Telstra live chat feature, which is also available 24 hours a day. via
Is Telstra 24x7 chat safe?
Re: Security of Telstra chat
Their LiveChat and website are protected with industry standard security protocols. Internet not working or outage in your area? - Check the Outage page for details and troubleshooting. via
Does Telstra have chat?
My Telstra Messaging
Messaging is an easy way to get in touch. Unlike Live Chat, you don't need to standby online for a response – you'll get a notification each time we reply. via
How do I contact Telstra directly?
How do I speak to Telstra customer service?
How do I speak to an Australian at Telstra?
Re: how do I contact someone in Australia
If so, +61 2 9242 0570. If you mean you are in Australia, and want to talk to an Australian call centre re Big Pond email, the calls are sent off to the Philipines. via
How much does Telstra Air cost?
No there is no cost to activate or use Telstra Air for any customers with a Telstra Fixed ADSL, Cable or NBN connection. via
How much do I owe on my Telstra bill?
Via the My Telstra App
Open the My Telstra App. Select Payments from the icons at the bottom of the screen. The balance will be displayed for each of your accounts. You can view more information or make a payment by selecting the appropriate bill. via
What is Telstra customer service number?
Does Telstra have an email address?
Telstra do not have email support addresses due to the unsecured nature of email. If you have an active case they do have emails for different teams where you can email references with the case number and it can be linked in but they aren't for just sending off an email and getting support via the email. via
How do I reset my Telstra modem?
Reset the wireless modem to factory settings
To do this, use a paperclip (or something similar) to press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for 15 seconds. Allow 2-5 minutes for the modem to reconnect to the internet. via
Is Telstra air safe?
Summary: How secure are Telstra Air hotspots? Telstra Air hotspots are open and unsecured. This is what makes them accessible - but it also means that you may want to take some extra precautions to ensure your information is protected while accessing a hotspot. via
Is Telstra Australian owned?
Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. via
How do I access Telstra 101 messages?
Call 101 or hold down the 1 key on your Telstra mobile. You'll hear any new voice messages first, then go to the MessageBank® main menu. Press 3 for Mailbox Setup. Press 5 for Other Mailbox Options. via