Telstra Chat Help

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Does Telstra have live chat?

Simply go to Get help in My Telstra to start a conversation. via

How do I contact Telstra support?

  • Sales. Call 13 2000.
  • Accounts and billing. Call 13 2000.
  • Concierge tech support. Call 13 2999.
  • nbn. Call 13 2000.
  • Other Options. Multilingual services.
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    Is Telstra 24x7 chat safe?

    Re: Security of Telstra chat

    Their LiveChat and website are protected with industry standard security protocols. Internet not working or outage in your area? - Check the Outage page for details and troubleshooting. via

    How can I speak to a real person at Telstra?

  • Sales. Call 13 2000.
  • Accounts and billing. Call 13 2000.
  • Concierge tech support. Call 13 2999.
  • nbn. Call 13 2000.
  • Other Options. Multilingual services.
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    How do I speak to an Australian at Telstra?

    Re: how do I contact someone in Australia

    If so, +61 2 9242 0570. If you mean you are in Australia, and want to talk to an Australian call centre re Big Pond email, the calls are sent off to the Philipines. via

    Can you contact nbn directly?

    nbn will provide you with updates, but you can also contact nbn directly using the details provided to you. If you contact nbn to request an update, we will contact you to provide this within 5 working days. via

    What number do I ring for Telstra faults?

    Call 13 22 03 to report the fault and set up call forwarding. via

    How do I contact nbn by phone?

    If you have any questions or concerns about your privacy or personal information that nbn may hold, you can contact us by calling 1800 687 626 or emailing [email protected] via

    What is Telstra customer service number?

    Telstra via

    How do I save Telstra chat?

    The only way to save the conversation elsewhere is by taking screenshots. via

    Does Telstra have an email address?

    Telstra do not have email support addresses due to the unsecured nature of email. If you have an active case they do have emails for different teams where you can email references with the case number and it can be linked in but they aren't for just sending off an email and getting support via the email. via

    Who do I complain to about Telstra?

    Start: Make a complaint

    Call us on 1800 062 058. via

    Does Telstra have an Australian call Centre?

    Telstra are set to return their call centres to Australia, with all support calls to be answered domestically within 18 months. “We have the capacity for 100 per cent of our call centre people in Australia to work from home, and 80 per cent of them are. via

    How do I complain to Telstra?

  • Post your complaint letter to: Telstra Complaints. Locked Bag 20026. Melbourne VIC 3001.
  • Fax your complaint to 1800 753 949.
  • Contact us on 13 22 00 and say 'complaints'
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